Is there an additional cost for prescriptions?
The cost of the actual medication will depend on your pharmacy and insurance coverage. Horizon Rx only charges for the consultation, and we make sure your prescriptions are handled as quickly as possible.
Can I use insurance to cover the cost of the consultation?
Horizon Rx is a cash-based service, and we do not currently accept insurance. However, some patients may use their HSA or FSA funds to cover the cost of their virtual consultation.
Are there any hidden fees?
No. Our pricing is straightforward, with no hidden fees. You’ll only be charged for the consultation, which includes your prescription service and access to our health resources.
Do you offer refunds if I need to cancel my consultation?
We offer full refunds for cancellations made 24 hours in advance. If you need to reschedule, we’ll do our best to accommodate your schedule.
Who is eligible for Horizon RX services?
We currently serve travelers and residents in California. Whether you’re preparing for a trip or need medical support while away from home, we’re here to help.
How do I book a virtual consultation?
Booking is easy! Simply visit our website, select a convenient time for your secure video consultation, and one of our travel medicine specialists will be ready to assist you.
What kind of conditions do you treat?
Horizon Rx focuses on travel-related health concerns, such as digestive issues, nausea, jet lag, altitude sickness, and other common ailments. We also provide vaccine recommendations for destination-specific health risks.
Will I receive a prescription after my consultation?
Based on your virtual consultation, our healthcare providers will prescribe appropriate medications as needed, ensuring you’re prepared for your trip. Prescriptions are sent to your local pharmacy immediately following your visit for easy access.
Is your service available outside of California?
Currently, Horizon Rx serves patients within California. We look forward to expanding our services to other areas in the future. Get on our email list to be the first to know!
At Horizon Rx, we’ve designed our pricing to reflect the value of convenience, expertise, and peace of mind. You’ll always know what to expect, and we’re here to support you every step of the way.